QUALITY POLICY

At Sterilize Service S.A.S., we specialize in providing comprehensive services for the calibration and maintenance of biomedical equipment and hospital infrastructure, as well as in the design, development, manufacturing, and marketing of implantable medical devices for humans.

Our primary commitment is the continuous pursuit of improvement and efficiency in all our processes. This approach allows us to ensure customer satisfaction, as well as the quality and safety of the medical devices manufactured by our organization, thereby strictly complying with applicable regulations and legal requirements.

We recognize that our personnel play a key role in ensuring quality; therefore, we provide ongoing training to enhance their skills and raise awareness of the importance of quality at all levels of the organization.

To fulfill the commitments outlined in our Quality Policy, STERILIZE SERVICE S.A.S. has established the following quality objectives:

• Satisfy customer needs through innovative, high-quality services and products.
• Continuously improve the Quality Management System.
• Efficiently manage physical and technological resources.
• Ensure the competence and awareness of our human talent.
• Promote the company’s efficiency and sustainability.
• Guarantee the safety of medical devices.
• Comply with applicable regulatory requirements and those related to products and services.

Commitment: At Sterilize Service, we are dedicated to providing our clients with high-quality service, exceptional attention, and the full deployment of our human and technical capabilities.

Responsibility We do things right based on technical standards, while recognizing and accepting the consequences of actions taken freely.

Excellence: We strive to deliver optimal service that builds trust with our clients.

Honesty: We act with integrity and fairness, staying true to who we are and what we offer.

Confianza e integralidad: seguridad y la contextualización de nuestras acciones.